We are a six doctor practice providing an array of patient centred services. As well as providing general family health care, we also perform travel health checks, chronic fatigue syndrome diagnoses, skin cancer surgery and hypnosis.
MEASLES INFORMATION: If you feel you may have some symptoms of measles please let reception know so we can help prepare for the visit. You will be told to either stay in the car or come through the back door. Please see our website for more information.
You can now obtain routine PRESCRIPTIONS ONLINE (24 hours noticed required please). For URGENT prescriptions please call the nurse. Select the 'Prescriptions Request' on our website home page. You may be required to come in if you haven't seen the doctor within the last 6 months.
We are closed on public holidays.
If you cannot see your usual doctor on the same day there is usually another doctor available who will be able to access your notes to help you. You can also ask to be put on a waiting list and we will do our best to accommodate your need.
Please call (and not book online) reception to book any surgery, special medicals (ie work medicals) or an appointment for someone who is not registered at our practice.
Patients wishing to see Dr. Rosamund Vallings should book extra time if told in the past extra time is required. Also please do not book children under 13 years of age with Dr. Vallings..
If you are a new patient please call to book your appointment as you will need extra time.
*******If you have more than one issue to discuss please consider booking a longer appointment as the doctor will likely ask you to book another time to discuss your other issues OR you will incur an extra charge. If you do not give sufficient notice for cancelling (2 hours) you will incur a minimum $25 fee. A $20 fee will apply to late cancellations ie < 4 hours **********
Ivy has unfortunately left our practice however both Dr Ruby Yeh (from March 2020) and Amanda Sew Hoy (with increased availability) will be available.
NOVEL CORONAVIRUS (COVID-19): If you have travelled from China or other countries with Covid-19 infection recently and have cold symptoms (ie 1 or more of the following- fever, runny nose, cough, headache) please reception know at the time of booking your appointment. PLEASE DO NOT COME INTO THE PRACTICE until you have talked with reception or the nurse.