COVID -ERA ADVICE FOR FOR BOOKING
Anyone with a defined suspect case as "respiratory infection with at least one of the following symptoms: cough, sore throat, shortness of breath, coryza (runny nose), (loss of smell) with or without fever," and we also advise the same caution for sinus symptoms, gastro and other flu-like symptoms, should phone or e mail the surgery for advice before attempting to make an appointment or come in.We will advise on the correct course of action and/or investigation.
We will unlock the front door,always bring your mobile in case we need to lock at any point.you can call up.We are booking to reduce risk of this being needed .
PLEASE DO NOT BOOK FACE TO FACE CONSULTATIONS IF YOU ARE A POTENTIAL SUSPECT BASED ON ABOVE
There is an option for face to face ,or phone appointment when you book ;if you want video write video in the "reason" box.Keep you mobile phone on.suggest e mail us prior with correct current e mail.you will be sent a link in an e mail to click on (coviu)-you will need a chrome or safari browser ,camera and be in a private place.
Keep an eye on main website www.ponsonbymedical.co.nz as well
Our phone diverts to a nurse triage service after hours.
COVID-19(coronavirus) number 0800 358 5453
Do not use online booking for anything urgent - rather phone us or call 111.e.g.;chest pain , breathing problems , severe illness, collapse.