Welcome to Travis Medical Centre's Online Booking service; please be aware you are only able to TELEPHONE OR VIDEON appointments with your enrolled provider; if this an urgent or acute appointment and you need to be seen in-person please ring the practice. ALL in-person appointments will be triaged.
We are also operating under "controlled access" into the practice.
Our current protocols require all patients coming into the practice to wear a mask. If you have a mask exemption please add this to your notes when booking.
We are restricted the number of patients in the practice; please wait in your vehicle and ring the practice to advise you have arrived. Please come alone if possible, as we need to keep numbers in our reception area to 10 people only at one time.
During Red and Orange Traffic light settings we have found that telephone consultations have worked well in many situations and we will continue to offer these when appropriate, telephone consultations are for 15 minutes and charged as a standard consultation.
We are still able to support your healthcare, if you have any concerns please contact the practice,
Please select your appointment time with your doctor and follow instructions - normal consultation fees apply to telephone consultations
This service is for a standard 15 minute appointment. Please prioritise your main concerns and have only one or two concerns per appointment. Always tell us about your main concern FIRST. If you are booking for a Mental health consultation - a 30 minute appointment is required.
For continuity of care it is important that you book appointments with the doctor you are enrolled with.
If we are fully booked – please phone us on 388 9686 - some appointments are held daily for children and urgent appointments.
If you wish to book immunisation, pre-employment, drivers’ licence, minor surgery, insurance medicals, travel appointments or have a list of items to discuss with the doctor please contact our Reception team on 388 9686 to arrange an appointment. Please be aware double appointments may incur additional charges. Refer to our website for a list of fees.
If you need to cancel your appointment, please do this at least two hours before your appointment is due to avoid a non- attendance fee of $20.00.
Please also be aware that any accounts that are unpaid at the end of each month have a $5.00 administration fee added to them.